Hospital Discharge Guidance

The care plan your hospital didn't give you.

Your parent is being discharged. You got a pamphlet. Answer 5 questions and we'll send you a personalized care plan within 3 hours.

Get my care plan — $19 Launch price

$49 regular price  ·  One-time  ·  Full refund if not useful

In a rush? Email us your situation and we'll respond immediately.

A woman in her 40s at a kitchen table looking at her phone with a focused, tired expression
2.3M
families navigate discharge every year
2,000
geriatric care managers in the US
$150–300
per hour for a professional navigator
$19
CarePath care plan

You're navigating this alone.

The hospital discharge moment is the most chaotic window in eldercare.

Your parent is fragile, care needs jumped overnight, and you're holding a two-page generic checklist. You don't know what to set up before they get home. You don't know what Medicare actually covers. You don't know which professionals to call or in what order.

The people who help families navigate this — geriatric care managers — charge $150–300 per hour. There are only 2,000 of them for the 2.3 million families who go through this every year. Most families never find one.

A hospital discharge pamphlet on a kitchen table
Your parent's discharge nurse has 30 minutes per patient. That's the professional guidance most families get for the most consequential logistical moment of their lives.

What you get

A structured care plan personalized to your parent's diagnosis, living situation, and insurance — in your inbox within 3 hours.

📋
Pre-discharge checklist What to buy, what to set up, what to ask the hospital before your parent leaves. Most families miss this window entirely — you lose access to the care team the moment they're discharged.
First 72 hours at home Sequenced tasks in priority order, not a flat list. Includes specific medical warning signs to watch for in the first week.
📅
Week 1 priorities Broken into medical, home setup, logistics, and family coordination. What to do, in what order, and who should own it.
🏥
Medicare coverage — specific to your situation Not a generic overview. What's covered for your parent's exact diagnosis, what's not, your out-of-pocket exposure, and what to do if coverage is denied.
📞
Which professionals to contact and what to ask How to evaluate and hire a home health agency. What to verify before signing with any provider. Questions to ask the physical therapist at the first visit.
⚖️
Your appeal rights if Medicare denies coverage The Advance Beneficiary Notice explained. How to file a formal appeal. Where to get free Medicare counseling from the State Health Insurance Assistance Program.
💬
Questions to ask the discharge nurse — before they leave Including the one question most families never think to ask, that can cost them thousands in coverage they're entitled to.

What it looks like

A real example for a hip fracture patient on Medicare, living alone, no supplemental insurance.

care-plan — hip-fracture — medicare-only.pdf
Your situation: Hip fracture (surgery), discharged Friday to own apartment. Lives alone. Medicare only — no supplemental insurance. Two siblings: one in Boston, one remote. Primary concern: safe home setup and knowing who pays for what.
Before Friday — Time-Sensitive
Get three written orders from the discharge nurse before your father leaves
1. Home physical therapy referral — required to trigger Medicare home health coverage
2. Durable medical equipment order — walker, hospital bed if the physician certifies necessity
3. Home health agency order — must name a specific Medicare-certified agency
Without these written orders in hand, Medicare coverage may not begin on time.
Confirm his admission was "inpatient" — not "observation." This is the question most families never ask.
Medicare only covers skilled nursing facility stays and home health if he had a qualifying 3-night inpatient hospital stay. Observation status does not count — even if he slept at the hospital for 3 nights. Ask the discharge nurse directly and get it confirmed in writing.
Equipment — what Medicare covers vs. what to buy yourself
Medicare-covered with a physician order: walker or crutches, hospital bed (if medical necessity is certified), wheelchair (only if he cannot walk in the home)
Out-of-pocket — order today, 2-day shipping: shower chair, raised toilet seat, grab bars, non-slip bath mats. Medicare classifies these as convenience items — not covered.
Home setup before he arrives
Clear the path: front door → bedroom → bathroom. Remove all rugs and floor cords — these are the leading cause of falls in week one. Install a grab bar on the tub wall (tension-mounted, no drilling). Place shower chair and non-slip mat before he enters the bathroom for the first time.
Fill all prescriptions before leaving the hospital
Including blood thinners — standard after hip surgery to prevent blood clots. Confirm the prescription, dose, and duration before discharge. Do not try to fill them after with your father in the car.
First 72 Hours Home — Medical Priorities
Blood clot watch — highest risk is days 1–14
Call 911 or the surgeon immediately (do not drive to urgent care) if you see: calf pain or tenderness, leg swelling or warmth, redness in the lower leg, sudden shortness of breath. This requires immediate response — not watchful waiting.
Post-surgery confusion watch — extremely common in elderly patients after anesthesia
Signs: confusion, not knowing where he is, sleeping all day, seeing things that aren't there. This is frequently mistaken for sudden dementia onset — it is not. It typically resolves in 1–2 weeks. Keep lights on during the day, maintain regular meal and sleep times. Alert the home health nurse if it appears or worsens.
Medication list — create it today
Write out every medication: name, dose, time, who gives it. Post it on the refrigerator. Photograph it and share with both siblings. Every caregiver in the rotation needs to work from the same list.
Home health agency — confirm start date immediately
Ask explicitly: "Are you Medicare-certified?" If they cannot begin within 24–48 hours of discharge, call another agency. Delays in physical therapy extend recovery time significantly.
Family Coordination — Decide Before Everyone Leaves
Assign roles now — not in three weeks when you're burned out
You (primary): daily check-ins, medication oversight, appointment coordination
Boston sibling: weekly in-person visit for month one, owns the home health agency relationship
Remote sibling: all paperwork and insurance calls, coordinates meal delivery

Write this down and send it to both siblings before the drive home. The person who showed up most does everything by default. Name it explicitly now.
What Medicare Covers — Your Father's Specific Situation
Skilled nursing facility (if he needed one before going home): Days 1–20: $0 out-of-pocket. Days 21–100: approximately $200/day — your father has no supplemental insurance, so this is fully out-of-pocket. A 30-day stay past day 20 costs approximately $2,000. Push for home discharge with home health if clinically safe to avoid this.
Home health (physical therapy and skilled nursing at home): Covered 100% — no copay — if: (1) qualifying 3-night inpatient stay is confirmed, (2) he is homebound, (3) a physician certifies a skilled need, (4) the agency is Medicare-certified. No time limit as long as conditions are met.
Medicare does not cover: Help with bathing, dressing, or cooking without a concurrent skilled need · 24-hour home aide · Grab bars, shower chairs, raised toilet seats · Meals or transportation · Most prescription drugs (check his drug plan separately)
Out-of-pocket estimate (no supplemental insurance): If discharged directly home: $0 for home health physical therapy and nursing. If a skilled nursing facility stay extends past day 20: ~$200/day. Equipment you buy yourself: approximately $80–150 for shower chair, raised toilet seat, grab bar, and non-slip mats.
If Medicare Denies Coverage — Your Rights
Always ask for the denial in writing. You are legally entitled to this. A verbal "Medicare won't cover that" is not a final determination.
Request a formal appeal (called a Redetermination) within 120 days of the written denial. You do not need a lawyer for this first level of appeal.
Contact your State Health Insurance Assistance Program for free Medicare counseling. Find yours at shiphelp.org. Federally funded — use it.
If asked to sign an Advance Beneficiary Notice: read it carefully before signing. Signing means you agree to pay out-of-pocket if Medicare denies the claim. You can refuse the service or ask the provider to submit the claim and let Medicare decide.
Questions to Ask the Discharge Nurse — Before He Leaves
1
Was his admission status inpatient or observation? (If observation, Medicare coverage may not apply.)
2
Has the home health agency order been placed and confirmed with a specific Medicare-certified agency?
3
Has the durable medical equipment order been written and sent to a supplier?
4
Is he cleared for stairs? What are the exact weight-bearing restrictions?
5
What is the blood thinner prescription, dose, and duration?
6
What symptoms require an immediate call to the surgeon vs. calling 911?
7
What is the follow-up appointment date and where?

"I didn't know to ask about his admission status — inpatient vs. observation. That one question saved us from a $4,000 bill we thought Medicare was covering."

— Sarah M., Chicago  ·  Hip fracture, father 78


What we'll ask you

Five questions after payment. About 3 minutes. This is everything we need — nothing more.

1
What is the diagnosis or reason for hospitalization? (e.g. hip fracture, stroke, heart failure)
2
When is the discharge date, and where is your parent going home to — their own home or yours?
3
Does your parent live alone, or with someone? Do they have stairs?
4
What insurance does your parent have? (Medicare / Medicaid / private / not sure)
5
What is your biggest concern right now?

How it works

Three steps. No app to download, no account to create.

1
Pay $19 You'll be redirected to a short 5-question form. Takes about 3 minutes.
2
We build your care plan Personalized to your parent's diagnosis, living situation, family structure, and insurance. Not a generic template.
3
Receive it by email within 3 hours Formatted to share with family. Yours to keep and return to as the situation evolves.
Care coordination guidance, not medical advice. We help you know what to set up, who to call, and what to ask your parent's physician. The clinical decisions stay with your family and their doctors.

Simple pricing

No subscription. No upsell. One care plan, fully personalized.

First hour with a geriatric care manager
$150–$300
The intake session where they assess your situation and tell you what to do — if you can find one in your area
CarePath
$19
The same navigation guidance, delivered in 3 hours, specific to your parent's diagnosis and insurance

Regular price: $49

$19 launch price

One-time · No subscription · No upsell

Get my care plan — $19
100% refund if it's not useful. Email us and we'll process it same day, no questions asked.

Why this exists

Families leave the hospital with a pamphlet and no idea what to do next. There are professionals who do this — geriatric care managers — but there are only 2,000 of them in the country, they charge $150–300 per hour, and most families never find one in time.

CarePath delivers the navigation guidance from that first session — built from Medicare's official discharge guidelines and reviewed for accuracy. Without the hourly rate and without the waitlist.


Common questions

Why not just Google it?

You can. You'll spend 4–6 hours across 15 tabs figuring out what Medicare covers for your parent's specific diagnosis, whether his admission was inpatient or observation status, which home health agencies are Medicare-certified, and what the first 72 hours actually require. This is that research done for your situation, in 3 hours, in a format you can act on and share with your family.

How long does it take?

Within 3 hours. Usually faster. If we're running longer we'll let you know.

What if my situation is complicated?

The more specific your answers, the more specific your plan. Multiple conditions, memory issues, complex insurance — all of it gets incorporated. If your situation needs more depth, reply to your care plan email and we'll go deeper at no additional charge.

Is this medical advice?

No. This is care coordination guidance — what to set up before your parent comes home, which professionals to contact, what Medicare covers, what to ask the discharge nurse. The clinical decisions stay with your family and your parent's physicians.

What if I'm not satisfied?

Full refund. Email us and we'll process it same day, no questions asked.